L– LEADERSHIP & LEARNING – We strive to lead by example for every task we undertake by being accountable and commit to everyday learning to better our performance.
 

E – EFFICIENCY AND EMPOWERMENT – We strive to be efficient in our area of expertise and seek inspiration and empower each other by sharing knowledge and resources.
 

G – GROWTH & GOAL ORIENTED – We will commit to set virtuous yet realistic goals and achieve them simultaneously aiming for overall growth in our financial returns, our careers and
other performance metrics.
 

A – ACTION ORIENTED, & ADAPTABILITY – We will aim to be actionable with an urgency to provide great customer service, solve problems and adapt to the requirements and needs of
our business
 

C – CONSISTENCY – We will tirelessly work to achieve the highest levels of service excellence and make constant efforts to be consistent in our service delivery
 

Y – YOUTHFUL – We will always consider innovation and be open to adopt a fresh approach in our outlook/processes, in line with the ever changing business landscape of 21st century
hospitality